
Claiming Justice For Our Customers
How does it work?
- Simply give us a call on 01388 764808.
- We will than send you a mortgage review claim pack that includes a letter to sign, called a ‘letter of authority’. This gives us permission to deal with your mortgage offer in relation to your audit and potential claim.
- When you return the signed letter of authority, you will also need to send us a copy of your original mortgage offer. If you don’t have a copy of this document, we can request it from your lender at no additional cost to you.
- We’ll also ask you for payment of £495 to cover the cost of the mortgage review. If the review shows grounds for a compensation claim, we will progress your claim on a ‘no win, no fee’ basis, keeping you informed every step of the way. If the mortgage review does not show any grounds for a compensation claim, we’ll refund the mortgage review fee less £150 for administration.
- On settlement of your mortgage review claim, you keep 100% of the payout plus any interest.
Simply click on the ‘Contact us' button below, or call us on 01388 764808 for a free, no obligation consultation, and together we can take the first steps to checking your mortgage complies with the law – and obtaining compensation for you if it doesn’t.